Get help from Virtual Agent on Windows 10!

On July 13th, 2017 Microsoft has released Windows 10 Insider Preview Build 16241 for PC to Windows Insiders in the Fast ring! As with previous builds, this one too brings up a dozen of new stuff and fixes. However, to me Getting Help from Virtual Agent is an awesome attempt by Microsoft to facilitate the overall process of getting help when things aren’t working the way it should with your computer. Although, it’s still in a Preview Version, the Virtual Agent acts with “courtesy and professionalism” in providing help. More than that, it offers you the option to Talk to a Person.

Here’s the Virtual Agent’s response to my question about pinning an app to Taskbar:

If you opt for the option Talk to a Person then you should select the product and select the issue from the drop down lists. The Virtual Agent will offer you the Call me back, Schedule a call, Chat, or Ask the community. It’s up to you to click the preferred option.

So far, it seems like the Virtual Agent is trying to provide you with the best possible answer along the process of providing help. Cool!

After Cortana, with Virtual Agent on Windows 10 Microsoft is bringing its virtual assistant full circle (Engadget, 2014).

Dear readers, hope you’ll find this post informative.

peace and blessings,

Bekim

Bekim Dauti’s Blog | Bekim Dauti’s Vlog | e-Books @Amazon Kindle Store

Free Microsoft Press eBooks July 2017

by Ed Tittel

From time to time, Microsoft Press offers free eBooks to interested readers for their download and use. Recently, Sales Director Eric Ligman posted a whopper of an offer. It appears in an MSDN blog entitled “Free! Multi-Million eBook Giveaway!” I count a total of 252 titles in this list of free Microsoft Press eBooks July 2017. That’s a LOT of free books, perhaps enough to justify two exclamation points in Ligman’s title.

Perhaps this isn’t pure hyperbole: lots of interesting stuff for FREE!

Here’s how the total list breaks down by category. After that, I’ll recite the Windows Client (mostly Windows 10-related) books on offer:

Like I said, that’s a LOT of books. I know those who read this blog are interested in Windows Client. (“Desktop OS” is mostly what that means.) So, here’s a complete list of those items. It’s reproduced verbatim from the MSDN blog post.(Click on any format ID in the right column for a corresponding download link):

When facing this kind of largesse, I’m reminded of an old rule for eating in a military cafeteria. It goes like this: “Take all you want, but eat all you take.” Or read, as in this case… Enjoy!

Note:

The article was originally written by Ed Tittel and published by IT Knowledge Exchange on July 14th, 2017. It is reproduced on this blog with an author’s permission.

Dear readers, hope you’ll find this post informative.

peace and blessings,

Bekim

Bekim Dauti’s Blog | Bekim Dauti’s Vlog | e-Books @Amazon Kindle Store